A message to our customers
As the COVID-19 situation evolves, we want to keep our customers updated. Please check below for the latest updates regarding any service interruptions in your area.
Our goal is to continue helping our customers for as long as we are able to during this uncertain time. We are a franchise business, which means our local business owners may be impacted differently by government mandates. At the moment, our business is operational and we’re able to continue working safely in most areas. Click here to check availability in your area.
We have taken proactive steps to keep you and our teams safe:
- Ensuring good hygiene practices, including proper and frequent hand washing
- Using hand sanitizer as an additional step, and using disinfecting wipes in our trucks on all high touch surfaces
- Ensuring our teams are wearing gloves, as per our standard business practice
- Ensuring our team members are not working if they’re feeling unwell
- Enacting mandatory reporting should a team member come into close contact with anyone with COVID-19 or if they contract it themselves
- Stopping the practice of shaking customers hands and replacing it with a smile instead
- If you prefer a no-contact service, you don’t need come out to greet us. We can get started and complete our work without any contact
- We can also take payment over the phone if you wish to avoid contact
Steps you can take to help:
- Please do not schedule a service if you feel unwell
- Tell us if you, or anyone in your immediate household, has been exposed to COVID-19
- Greet us with a smile instead of a handshake
If you have questions or need support with canceling or rescheduling an appointment that is booked within the next 24 hours, please call 1-888-808-7751. To change or update any appointments booked beyond then, please email us at firstname.lastname@example.org.
To book a new appointment, click here.
Current Service Updates
- Ann Arbor, Michigan – Closed March 24th, 2020
If you’re trying to book an appointment and your franchise is currently closed, please fill out this form and we’ll get in touch with you soon.