WHAT IF I DON’T KNOW ANYTHING ABOUT HOUSE DETAILING?
Well, you don’t have to! We’re looking for business-minded people who have a passion for brand building, and who want to revolutionize an industry. If we award you a franchise, you’ll be backed by 30 years of experience across four brands with 250+ franchise owners who are just like you. You’ll benefit from our know-how because you’ll have access to corporate and peer support. It’s a risk, but it’s a smart one.
WHAT KIND OF TRAINING DO I GET WHEN I BECOME A FRANCHISE PARTNER?
Think of Shack Shine like a business incubator: we provide a full startup training program to get you off the ground — fast. You will be assigned a launch operations manager who will guide you through the challenges and opportunities that every franchise partner faces during the first couple of years in business.
WHAT IS THE SALES CENTER?
Our Sales Center delivers a multi-channel service, answering all customer inquiries (telephone, social media and email) and booking jobs or estimates for our franchise partners. It’s full service, giving you the freedom to do what you do best: build your business.
HOW DO I GENERATE SALES?
Our in-house teams support your marketing efforts so you have jobs on your schedule, not just estimates. You focus on local guerrilla marketing tactics such as lawn signs, door hangers, direct mail and canvassing. We focus on digital marketing tactics and help build your online presence from behind the scenes.
ARE CUSTOMERS ABLE TO BOOK JOBS ONLINE?
Absolutely! Our proprietary scheduling platform is linked to the corporate website, allowing customers to see your availability in real time. It’s an easy, convenient and cost effective way for customers to book a service.
HOW DO THE TERRITORIES WORK?
Our franchise territories are defined by zip codes or postal codes. Each geographic area consists of 200,000+ population, so the actual number of zip/postal codes per territory will vary. A standard franchise will have two or three of these areas, or sub-territories. Your franchise territory is protected, which means you are the only Shack Shine franchise permitted to work in that territory.
HOW COMPETITIVE IS THE INDUSTRY?
The exterior house cleaning industry currently does not have a household name. This is your opportunity to build a trusted brand in this perfectly fragmented industry. Our exceptional service and professionalism gives us the opportunity to create a unique new category in home services.
WHO HIRES MY TECHNICIANS?
You do! Just like you don’t need house detailing experience to run a Shack Shine franchise, your technicians don’t need experience either. We have amazing training programs to support our franchise partners, and to help them find and train the right people. The secret is to hire for culture fit first, then train for skill. It’s about building a team of happy, energetic people who are passionate about customer service.
DO I NEED ALL THE CAPITAL UPFRONT?
Yes, learning how to secure financing is an important part of the entrepreneurial journey. Our franchise partners have leveraged financial institutions, borrowed money from friends and family, and invested their own savings. Success in entrepreneurship is about bootstrapping to build your own future.