It’s the little details that make a house a home.

At Shack Shine, our motto has always been “It’s all about the people.” It’s a simple idea, but it’s the foundation of everything we do. We believe that if we hire talented people who genuinely care, they’ll deliver a service that leaves every customer happy.
I was recently reminded of just how deep that care goes when I spent a day in the field and met Alejandro (Alex) Huerta from our Vancouver Central team.
He and his teammate Niko were installing Christmas lights, and what I witnessed was a masterclass in professional care. It was far more than just hanging lights; it was a thoughtful process. They carefully considered how to best protect the home itself, ensuring every clip and cable wouldn’t harm the siding or gutters. They were just as mindful of the landscape, artfully weaving the lights through branches and around bushes, making sure every light was glittering. This was a level of deliberate, proactive care that goes far beyond a simple service.

Alex’s journey to Shack Shine is just as intentional. He moved to Vancouver from Mexico during the pandemic, leaving a corporate career behind for work that he found more satisfying. He wanted to create visible results that people could enjoy every day.
When the work was done and every line was perfect, Alex stepped back to admire the home. I asked him what he enjoys most, and his response captured everything we stand for: “I love watching people smile when they see their houses.”
That’s the standard we strive for—not just getting the job done, but taking the expert care to create that moment of delight. When you’re ready to see your home shine, we have people like Alex and Niko ready to make you smile.
Georgia Cuthbertson
Director, Market Development
Shack Shine
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